After going to Home Depot, Lowes, S&G and a few others, I stumbled into this slightly off the beat and path carpet and flooring store.I'm so glad I did. I had an idea of what I was looking for. After all, I saw a 5 inch square of it from one of the other proprietorships I went to. I thought I could picture it in in a 420 sf space. I was really fixed on this idea. Then I met Allen. He came out and introduced himself. I told him what I was looking for and he showed me around. They had the specific laminate I was looking for, then he showed me some other laminates. He told me about the quality of the current laminates. he showed me possibilities in a larger than 5 x 5 inch square and I could see how it would look.
We picked out a few samples and he offered to come by my house the same day so I could see how they'd look on my floor. WOW!
He came by my house on time, measured my floors, and we looked at the samples I chose at the store on my floor. I fell in love with the hand scraped acacia wood laminate. (This was soooo NOT what I originally thought I would get because the previous rep who came to my house led me to believe it wouldn't be possible to do anything but the white-ish laminate I chose) Alan came over with creative possibilities, suggestions and a helpful, can-do attitude. He worked within my budget constraints and we scheduled for the floor installation for the following week.
The floor people showed up on time. One man came early to remove the baseboards and the old carpet followed by the lead floor man, James. They found my concrete floor was not level they fixed it. No problem. I also had 2 inch gaps in the space between the drywall and the concrete floor. James advised me the 1/2 round I ordered wouldn't work because of the gap. --Problem.
We'll the floor God's must have been with me because the floor they brought was not the hand scraped floor I ordered, but smooth. ( not their fault-a shipping error.) This gave me time to fix the walls and paint the trim area.
***Now here's a tip for you. You can have the company remove the baseboards and reinstall them for you, BUT, if you remove the baseboards yourself, ahead of your appointment time, you'll have time to paint the trim area and fix whatever you may need to fix before the floor gets laid.
One week later, my floors were installed. James and his crew laid out my floors in one day. They worked tirelessly. My floors are beautiful. James is an expert in his field. Professional and kind. They cleaned up everything when they were done and I was left with floors that make me feel wonderful when I look at them
Gold River Carpet One Floor-Courteous, Caring, Professional, and Reasonable. I am a satisfied customer. Highly recommend!